Privacy Policy

OUR ONLINE PRIVACY POLICY

Privacy Policy and Cookies

This cookies and privacy policy sets out how Reahia.com uses and protects any information that you give when you use this website. Reahia.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What information do we collect?

We collect information from you when you register on our site, order eyeglasses, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

How do we use your information?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    Your information helps us to better respond to your individual needs.
  • To improve our website
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions
    Your information will never be sold, exchanged, transferred, or given to any other company, without your consent, for any reason other than for the express purpose of delivering the purchased product or service you have requested. We may share your billing information with the external payment service providers we partner with, but only as is necessary for the processing of your payment or to prevent or detect fraud. These companies have agreed not to retain, share, store or use your Personally Identifiable Information which we pass to them for any secondary purposes.
  • To administer a contest, promotion, survey or other site feature
    In some cases, these may require interfacing with third party solutions and software.
  • To send periodic emails
    The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes. (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.

What is a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

Cookie categories

  • Strictly necessary cookies
  • These cookies enable services you have specifically asked for.
  • Performance cookies
  • These cookies collect anonymous information on the pages visited.
  • Functionality cookies
  • These cookies remember choices you make to improve your experience.
  • Targeting cookies or advertising cookies
  • These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Some of your information may be used by any Reahia.com affiliates (including any entity within the Essilor group) to contact you about sales, new products, special offers, and new site features, unless you have opted to not receive promotional communications. Each email sent to you by our affiliates and / or other companies within our group will include an ‘unsubscribe’ link.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Questions and Concerns

If you have questions or concerns about this Privacy Policy or any of Reahia.com’s use of your information, please complete the Contact Us form here

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

Reahia.com may change this privacy policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes made.

This policy was last modified on August 24, 2017

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